Turn Surplus Pallets Into Cash
We buy used pallets directly. Free pickup for qualifying volumes. Quick assessment. Fair prices. Payment in 3–5 business days. No paperwork headaches.
Get a Quote — It's Free
Surplus pallets sitting in your yard are cash you have not collected yet. Whether you have 50 pallets or 50,000, we buy used pallets directly — fairly priced, efficiently picked up, and paid promptly. No brokers, no middlemen, no long payment cycles.
We have structured our buyback program to be as frictionless as possible for businesses that do not want to spend management time on pallet logistics. Submit your inventory, receive an assessment, schedule a pickup, get paid. That is the entire process. We have been doing this since 2008 from our facility at 319 Wilson Ave, Norwalk CT, and we have purchased pallets from over 400 businesses across Connecticut, New York, and Massachusetts.
How the Buyback Process Works — 5 Steps
From first contact to payment in your bank account, here is exactly what happens. Most sellers complete the entire process in under two weeks.
Submit Your Inventory
Complete our quick sell form, call (203) 840-8008, or email sell@norwalkpallets.com. Tell us your approximate quantity, pallet type (GMA 48x40, other standard sizes, mixed), general condition, and your facility address. Photos are helpful but not required — a brief description of condition and quantity is enough to get the process started.
Free On-Site Assessment
For lots of 200+ pallets, we send a team member to your location for a free on-site grading assessment. Our assessor will count, sort by grade, and photograph the inventory. For smaller lots (under 200 units), we offer a remote photo assessment — you send us photos and approximate counts, and we provide a price range within hours.
Receive a Written Buyback Offer
Within 24–48 hours of assessment, we provide a written buyback offer with a full breakdown: quantity by grade, price per unit, total payout, and pickup logistics. Our offers are based on current market conditions, your location, and lot quality. There is no obligation to accept — compare us with any other buyer.
We Handle All Pickup Logistics
Accept the offer and we schedule pickup at a time that works for your facility. Our trucks and crew handle all loading. You do not need a forklift, loading dock, or labor — we bring our own equipment. All we need is reasonable access and a clear staging area. Pickup is free for qualifying volumes.
Fast Payment — 3 to 5 Business Days
Payment is issued within 3–5 business days of completed pickup. Choose ACH bank transfer for the fastest settlement, or company check if you prefer. For standing-account customers, we offer monthly consolidated payments and account credit that can be applied toward future pallet purchases.
What We Buy
We buy virtually every type of standard commercial pallet. If it is made of wood or plastic and is not contaminated, we are interested. Here is a detailed breakdown.
GMA 48x40 Pallets (All Grades)
Our highest-demand item. We buy Grade A, B, and C in any volume. We sort and re-grade on intake — you do not need to pre-sort.
Other Standard Sizes
42x42, 48x48, 40x48, 36x36, and other common dimensions. Pricing varies by size and current demand.
Stringer Pallets
Both 2-way and 4-way entry stringer pallets. Block-style and stringer-style construction welcome.
Partially Damaged Pallets
Repairable damage is not a problem — broken boards, popped nails, minor stringer cracks. We repair these and put them back into service.
Mixed / Unsorted Lots
Do not have time to sort? No problem. We buy mixed-size and mixed-grade lots and sort them at our facility. Pricing reflects the additional handling.
Plastic Pallets (HDPE)
We buy used plastic pallets in functional condition. Call for pricing — plastic pallet values fluctuate with resin markets.
Overstock and One-Time Surplus
Closing a warehouse, ending a lease, consolidating facilities? We buy entire surplus inventories in a single transaction.
Regular Accumulation
Receiving pallets faster than you ship them? Set up a standing pickup program and we collect your surplus on a weekly or monthly schedule.
Buyback Price Estimation Guide
The ranges below give you a rough idea of what your pallets may be worth. Actual pricing depends on quantity, location, condition, and current market demand. Contact us for a firm quote — no obligation.
Grade A / #1 (Like-New)
200 Grade A pallets = $600 – $1,200
$3 – $6/pallet
Grade B / #2 (Standard Used)
500 Grade B pallets = $750 – $1,750
$1.50 – $3.50/pallet
Grade C / Economy
1,000 Grade C pallets = $250 – $1,500
$0.25 – $1.50/pallet
Mixed / Unsorted Lot
300 mixed pallets = $150 – $750
$0.50 – $2.50/pallet
Plastic (HDPE, functional)
100 plastic pallets = $300 – $1,000
$3 – $10/pallet
* Ranges reflect typical market conditions. Actual offers may be higher or lower based on current demand and the specific factors listed below.
What Affects Your Buyback Price
We price buybacks based on real market conditions and actual logistics costs. Here is what moves the needle — and how you can maximize your payout.
Grade / Condition
Primary driver. Grade A pallets return 3–4x more than Grade C. Clean, structurally sound pallets command premium pricing because they require minimal processing before resale.
Quantity
Larger lots attract better per-unit pricing due to truck-loading efficiency and reduced per-unit logistics cost. A pickup of 500 pallets costs us roughly the same in truck time as a pickup of 200.
Location / Proximity
Proximity to our Norwalk CT yard reduces fuel and drive time, which allows us to offer more. Fairfield County pickups typically receive our strongest pricing.
Stackability & Organization
Pre-stacked and organized lots load faster, reducing crew time. We reward organized sellers with higher per-unit offers — it is a measurable efficiency gain for us.
Market Demand & Seasonality
Lumber prices, seasonal shipping surges (Q4 holiday season especially), and regional supply-demand dynamics affect buyback rates. Fall and early winter are typically our strongest buying months.
Lot Consistency
A uniform-grade lot of 500 identical pallets is worth significantly more per unit than 500 random mixed pallets, because sorted inventory moves faster through our system.
Access & Loading Conditions
Easy truck access (paved lot, clear staging area, no height restrictions) vs. difficult access (tight alley, unpaved ground, multi-story) affects our logistics cost and therefore the offer.
Frequency / Relationship
Regular sellers with standing pickup agreements receive preferred pricing. Predictable volume allows us to plan routes and allocate trucks efficiently.
Pickup Coverage Area
Connecticut (Full State Coverage)
Fairfield County, New Haven County, Hartford County, Middlesex County, New London County, Litchfield County, Tolland County, Windham County
Our home state — fastest response, strongest pricing. Same-day or next-day pickup available for most CT locations.
New York (Southern NY)
Westchester County, Rockland County, Putnam County, Dutchess County, Orange County, NYC boroughs (by arrangement)
Regular scheduled routes. Most pickups within 2–3 business days. NYC metro requires advance coordination.
Massachusetts (Western & Central)
Hampden County (Springfield), Hampshire County, Worcester County, Bristol County
2–4 business day pickup lead time. Volume minimums may be higher for distant MA locations.
Rhode Island
Providence County, Kent County, Washington County
Regular coverage. Confirm volume requirements and scheduling with our team.
Volume Thresholds & Pickup Fees
Free pickup starts at 200 pallets for most locations. Smaller volumes can still be picked up — a nominal fee may apply depending on distance from our Norwalk facility.
Under 50 pallets
Customer delivery to our Norwalk yard · Best option for small lots. We provide forklift unloading at our yard.
No pickup fee (you deliver)
50 – 199 pallets
Scheduled pickup available · Fee depends on distance. Waived for Fairfield County.
Pickup fee may apply
200 – 499 pallets
Free pickup within 75 miles · Our standard free-pickup threshold. Covers most CT and nearby NY/MA.
Free
500 – 999 pallets
Free pickup within 100 miles · Priority scheduling. Pickup within 3 business days.
Free
1,000+ pallets
Free pickup — extended range · Dedicated truck allocation. Multi-trip if needed. Custom pricing.
Free
Payment Options — Cash or Credit
Cash Payment (ACH Transfer)
Direct bank deposit within 3–5 business days of completed pickup. The fastest way to get paid. Ideal for one-time or occasional sellers.
Company Check
Paper check mailed within 5–7 business days. Available for sellers who prefer traditional payment methods.
Account Credit
Apply your buyback earnings as a credit toward future pallet purchases from Norwalk Pallets. Many of our standing-account customers use this option to offset their purchasing costs. Credits never expire.
Monthly Consolidated Payment
For standing pickup accounts with weekly or bi-weekly pickups, we consolidate all transactions and issue a single monthly payment. Simplifies bookkeeping on both sides.
Regular Pickup Program
For businesses that accumulate pallets on an ongoing basis, our Regular Pickup Program automates the entire buyback process. No calling, no scheduling, no pile-ups in your yard.
Scheduled Frequency
Choose weekly, bi-weekly, or monthly pickups. We match our schedule to your accumulation rate so pallets never pile up in your yard.
Guaranteed Truck Slot
Standing accounts receive a guaranteed pickup slot on your chosen day. No calling, no scheduling — we just show up.
Preferred Pricing
Regular sellers receive preferred per-unit pricing that reflects the efficiency of predictable volume. Rates are locked for 90-day periods.
Combined Delivery + Pickup
If you also buy pallets from us, we combine delivery and pickup into a single truck visit through our Pallet Exchange program — saving time and logistics cost for both sides.
Monthly Reporting
Receive a monthly summary of all pickups: total units by grade, payout history, and environmental impact metrics for your sustainability reporting.
Volume Flexibility
Accumulation rates fluctuate — we get it. Adjust your pickup frequency with 48-hour notice. No penalties for skipping a scheduled pickup.
The Environmental Impact of Selling to Us
When you sell your pallets to Norwalk Pallets instead of sending them to a dumpster, you are directly reducing landfill waste and carbon emissions. Here is the impact our buyback ecosystem created in 2024.
3,100+ tons
Wood recovered from sellers and diverted from landfill in 2024
85%
Of purchased pallets are repaired and resold — extending their life by years
15%
Of purchased pallets enter our recycling program as biomass or mulch
0%
Goes to landfill — our zero-waste commitment applies to all purchased material
1,400+ lbs
Average CO2 offset per truckload of recovered pallets vs. new production
400+
Businesses in the Tri-State area participating in our buyback ecosystem
What We Cannot Buy
The following cannot be accepted for buyback. However, most of these items qualify for our free recycling program — we will still take them off your hands responsibly.
Chemically contaminated pallets (pesticides, solvents, hazmat residue)
Pallets with active mold or extensive fungal growth
Painted pallets with unknown or lead-based paint
Heat-treated pallets without legible HT stamps (for export resale purposes)
Pallets with embedded metal debris or serious structural failure beyond economical repair
Pallets that have been used for biohazard or medical waste containment
Frequently Asked Questions
How do I know if my pallets are worth selling?
If your pallets are standard GMA 48x40 and structurally intact (even with cosmetic wear), they almost certainly have buyback value. Even damaged pallets have value if they are repairable. The only pallets with zero buyback value are those that are contaminated, moldy, or broken beyond repair — and even those qualify for our free recycling program.
Do I need to sort my pallets before you pick them up?
No. We buy mixed, unsorted lots and sort them at our facility. However, pre-sorted lots do receive higher per-unit pricing because they reduce our handling time. If sorting is easy for your team, it is worth it. If not, we handle it.
How many pallets do I need for a free pickup?
Free pickup starts at 200 pallets for locations within 75 miles of Norwalk CT. For 50–199 pallets, a pickup fee may apply depending on distance (waived for Fairfield County). Under 50 pallets, the most cost-effective option is delivering to our yard at 319 Wilson Ave, Norwalk.
How fast do you pay?
ACH payment is issued within 3–5 business days of completed pickup. Most sellers see the deposit in their account within a week of our truck leaving their facility. Company checks take 5–7 business days via mail.
Can I get paid in account credit instead of cash?
Yes. If you also purchase pallets from us, you can apply your buyback earnings as account credit. Many customers use this to offset their ongoing pallet purchasing costs. Credits never expire and can be applied to any future order.
What areas do you cover for pickup?
We cover all of Connecticut, Southern New York (Westchester, Putnam, Dutchess, Orange, Rockland counties), Western Massachusetts (Hampden, Hampshire, Worcester counties), and parts of Rhode Island. For locations outside this range, contact us — we may be able to accommodate based on volume.
Can you set up a regular pickup schedule?
Absolutely. Our Regular Pickup Program is designed for businesses that accumulate pallets on an ongoing basis. Choose weekly, bi-weekly, or monthly pickups. You get a guaranteed truck slot, preferred pricing, and monthly reporting. Adjust frequency anytime with 48-hour notice.
What if my pallets are damaged — will you still buy them?
Yes, as long as the damage is repairable. Broken deck boards, popped nails, cracked stringers — we repair these every day. Severely damaged pallets that cannot be repaired still qualify for our free recycling program, so nothing goes to waste.
Do you provide documentation for sustainability reporting?
Yes. For standing-account customers, we provide monthly reports detailing total units recovered, estimated landfill diversion weight, and CO2 offset metrics. This data can be used for ESG reporting, corporate sustainability disclosures, and waste reduction audits.
Is there a contract or commitment required?
No. You can sell to us once or a thousand times. There is no contract, no commitment, and no exclusivity requirement. Our standing pickup program is popular but entirely flexible — you can pause or cancel with 48-hour notice.
Ready to Sell Your Pallets?
Submit your inventory details and receive a written buyback offer within 48 hours. No obligation. Free assessment. Free pickup for qualifying volumes.